Laura Black, licensee and strata manager at Solrise Strata

About me

Laura Black

Licensee & Class 1 Licensed Strata Manager · Tweed Coast, NSW

Laura brings extensive strata management experience across NSW, including senior strata management and Licensee-in-Charge responsibilities within larger organisations. Her experience spans the full spectrum of strata management — from day-to-day governance and financial management through to compliance, dispute resolution, defects and major works.

After years working within larger strata organisations, Laura created Solrise Strata to offer something intentionally different: a smaller, more personal approach where clients know exactly who is managing their building.

Solrise is a boutique, owner-led strata management business. When you call or email, you are dealing directly with the person who knows your scheme, understands its history and is responsible for its management. There are no large teams to navigate and no need to explain your building from the beginning every time you get in touch.

Being small is intentional. It allows Laura to work closely with committees and owners, build genuine relationships and maintain a hands-on understanding of each building under her care.

Laura believes good strata management isn't simply about issuing levy notices, arranging meetings and meeting compliance requirements. It's about knowing the building, understanding the people who call it home and being there when something needs attention.

Experienced strata management. Personal service. A manager who knows your building. That's the Solrise difference.

What guides the work

A personal approach to strata

Boutique by design

A deliberately small portfolio so each scheme receives real attention, not a queue number.

Experienced management

Previous Licensee-in-Charge and senior strata management responsibilities across larger NSW agencies.

Clear communication

Plain-English advice, timely responses and correspondence you can hand to owners without translation.

No insurance commissions

The owners corporation keeps control of insurance sourcing and selection — Solrise takes nothing from it.

Background

Experience behind the boutique

  • Today

    Licensee & Strata Manager, Solrise Strata

    Boutique management for schemes across the Tweed Coast and Northern Rivers, working directly with committees.

  • Previously

    Licensee-in-Charge & Senior Strata Manager

    Led teams and portfolios within larger organisations, covering governance, financials, compliance and major works.

  • Specialities

    Defects, capital works & disputes

    Practical experience guiding committees through building defects, capital works programs and difficult conversations.

Laura Black working at her desk at the Solrise Strata office
Laura Black meeting with owners at the Solrise Strata office

Why I started Solrise

A better way to work with committees

I spent years in large agencies where one manager could be carrying dozens of schemes. That model works for volume, but it does not work for owners who need answers, committees who need guidance, or buildings with complex histories.

Solrise was built around the opposite idea: fewer schemes, deeper knowledge, and direct access. I wanted owners to feel like their manager actually knows their building — because they do.

The name Solrise reflects the Tweed Coast mornings I love: calm, clear, and full of possibility. That is the feeling I want committees to have when they open their inbox or finish a meeting.

My promise

What you can expect from Solrise

One point of contact

You will deal with me directly — not a rotating team, not a call centre, and not an offshore support desk.

Timely responses

Urgent matters are addressed quickly. Routine correspondence is handled promptly so small issues do not become big ones.

Plain-English advice

Committees receive advice they can use and explain to owners, without jargon or unnecessary legalese.

Local presence

I am based on the Tweed Coast and attend inspections, meetings and site visits in person across the Northern Rivers.

Transparent finances

No insurance commissions, no hidden rebates, no kickbacks. The owners corporation controls its own money and suppliers.

Calm problem-solving

Defects, disputes and capital works can be stressful. I bring a steady, practical approach that keeps committees focused on outcomes.

What owners say

Reviews from people I have worked with

I can highly recommend Laura, our manager, who looks after our property. A dedicated approach that goes above and beyond to assist in resolving matters professionally and expeditiously.

Karen K. · Owner

Laura Black has been professional, patient and responsive in what has at times been a difficult environment for our committee. She communicates clearly, follows up on matters and handles situations calmly and respectfully.

Belinda · Committee member

Laura has been a great strata manager for our block. Very fast to reply and get tasks done. A pleasure to work with.

Lucas G. · Owner

Let's talk about your scheme

A short conversation is usually enough to tell whether Solrise is the right fit.